*New* Process for Ordering NSPMP Duplicate Prescription Pads

Prescribers who are currently registered with the NSPMP can now re-order duplicate pads via email (PMP@medavie.bluecross.ca) or fax: 902-481-3157.

Once received, your order will be delivered via courier within three business days.

CLICK HERE to submit your order.


Contact Us:

Nova Scotia Prescription Monitoring Program (NSPMP)

Regular Business Hours: Monday to Friday 8am – 5pm

Telephone:  902-496-7123 or Toll free: 1-877-476-7767

·        eAccess Technical Support: Press 1, Monday to Friday, 8am to 8pm.

·        All Other Inquires: Press 2, Monday to Friday, 8am to 5pm

Fax: 902-481-3157

Email: pmp@medavie.bluecross.ca (note: please do not share personal health information via email)


Mailing Address: P.O. Box 2200 Halifax, N.S.  B3J 3C6


Courier Address: 230 Brownlow Avenue (Park Place V) Dartmouth, NS B3B 0G5


We’re Here to Help:


Contact for support related to: Ordering duplicate pads, requesting prescriber profiles, reporting lost or stolen pads, law enforcement requests, feedback and complaints, e-Access support

E: PMP@medavie.bluecross.ca | T: 902-496-7123/1-877-476-7767 | F: 902-481-3157


Aaron Veinotte, Communications

Contact for support related to: media Inquiries and communications.

E: aaron.veinotte@medavie.bluecross.ca | T: 902-496-7060


Dr. Peter MacDougall, Medical Consultant

Dr Peter MacDougall, PhD MD FRCPC is a Staff Anesthesiologist for the QEII Health Sciences Centre and an Assistant Professor at Dalhousie University. After obtaining a PhD in Microbiology and Infectious Diseases from University of Calgary in 1990 Peter attended McMaster University, obtaining an MD in 1993 and a CCFP in 1995. Following one year of Family Practice anesthesia training in Toronto he practiced Family Medicine Anesthesia in Northern Ontario and then Windsor, Nova Scotia until 2002. Dr. MacDougall then entered the anesthesia residency at Dalhousie University, completing his FRCPC in 2005. Peter then studied Thoracic Anesthesia and Chronic Pain at the University Health Network in Toronto, Ontario. He is pleased to be back in Nova Scotia and looks forward to working with prescribers to develop novel strategies for managing chronic pain.

E: peter.macdougall@medavie.bluecross.ca | T: 902-478-0546